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Jennieva E.'s avatar
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Jennieva E.

Miami, Florida, United States

Receptionist with 3+ years of customer service and administrative expertise

  • Provided administrative support in a high-volume, fast-paced environment at Henry Morgan
  • Managed remote communication via phone and email, resolving inquiries and coordinating with staff and guests
  • Adapted quickly to new software, streamlining scheduling and data entry processes
Management Skills
Intermediate
Applied management skills to organize tasks and handle administrative duties effectively
Creativity
Intermediate
Utilized creative problem-solving to improve communication and operational workflows
Negotiation
Beginner
Engaged in negotiation during guest interactions and internal communication to resolve issues
Critical Thinking
Intermediate
Assessed situations rapidly to provide appropriate responses and support in daily operations
Leadership
Beginner
Assisted team coordination and supported a positive work environment

Languages

English
Native
Spain
Fluent
See Full Skillset on CazVid
Dec 2022 - Mar 2024
Receptionist
Henry Morgan
Provided administrative support in a high-volume, fast-paced environment, maintaining excellent customer service., Managed remote communication via phone and email, coordinating with staff and guests to resolve inquiries., Quickly adapted to new software, streamlining tasks such as scheduling and data entry.
View Complete Work History
🎓
Instituto Adventista Bilingue FH
BTP (Bachierato Tecnico profecional en Informatica)
Completed 2016
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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