This is my profileContact via CazVidJennifer
Customer Service and Collections Specialist with diverse experience in client retention and payments
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermedio
Provided support and maintained customer relationships across multiple roles.
Collections and Payment ArrangementsIntermedio
Managed collections and arranged payments to facilitate account management.
Sales and RetentionIntermedio
Participated in sales and retention efforts in the customer service environment.
Office Software and Internet SkillsIntermedio
Utilized Office Suite and Internet Explorer for daily administrative and communication tasks.
Education
Escuela Normal de maestras para Parvulos Dr. Alfredo Carrillo Ramirez
Completed 2007
Instituto Guatemalteco Israeli
Completed 2004
Esc. Of. Urbana 1ro. De mayo
Completed 2001
Colegio Cristiano Lluvias de Gracia
Completed 1998
Languages
SpanishNative
English85%
Summary
Experienced in customer support, collections, and retention with a focus on payment management and client relationship building.
Key Achievements
- Handled payment collections and made payment arrangements across multiple accounts
- Engaged in customer service, retention, and sales at various companies, demonstrating role progression
- Gained experience in freight brokerage and marketplace customer service, broadening skill set
Experience
Customer service representative
24/7 a.i.
Jun/2020 - March/2021
Collections account
Telus CAM FFH
Apri/2021 - Dec/2021
Collect payments, Make payment arrangements
Retention account
ACT
Jan/2022 - April/2022
Customer service, Retention, Sales
Peco account
Nearsol
March/2022 - November 2022
Collections, Payment arrangements
Freight Broker agent sales
G&G Auto Transport
December 2022 - August 2024
Customer service
Etsy Marketplace
Oct. 2024 - Jan 2025
Skills
Customer ServiceCollections and Payment ArrangementsSales and RetentionOffice Software and Internet Skills
Published on CazVid - May 17, 2026