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J

Jerónimo

Customer Service & Sales Advisor with diverse multilingual experience

Contact

Envigado, Antioquia, Colombia
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Competencies

Customer ServiceAdvanced

Provided multilingual support and effective communication tailored to client needs

Inventory ManagementIntermediate

Managed stock levels, shipment processing, and product advisory at Sabotaje bike shop

Multilingual CommunicationAdvanced

Fluent in bilingual support across chat, email, and calls to serve diverse clients

Sales & Product AdvisoryIntermediate

Recommended products and assisted customers with purchases at a bike shop

Education

Bachiller académico
Ho ntana res.
Completed 2014
Profesional en comunicación organizacional
Institución universitaria Salazar y Herrera
Completed 2015-

Summary

Experienced professional in providing multilingual customer support, product advice, and inventory management in retail and service environments.

Key Achievements

  • Provided personalized product advice and managed inventory at Sabotaje bike shop
  • Delivered internal customer service via live chat at In touch
  • Handled external and internal client communications through email and calls at Teleleperformane

Experience

Sabotaje bike shop
Jan. 2017 - Jul 2019

Personalized product advisor, inventories, shipments, among others.

In touch
Feb 2022 - Dic. 2023

Bilingual agent focused on internal customer service through live chat.

Teleleperformane
May. 2024 - Oct. 2024

Bilingual agent focused on serving multiple types of clients, both internal and external, through email and calls.

Skills

Customer ServiceInventory ManagementMultilingual CommunicationSales & Product Advisory
Published on CazVid - Jul 3, 2025
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