Bilingual CSR with over four years of experience in customer service, fraud detection, and virtual assistance across financial and entertainment sectors.
Provided customer support in bilingual settings, assisting clients and resolving inquiries effectively.
Identified and managed fraud-related issues to protect client assets for financial institutions.
Communicated fluently in English and Spanish, handling diverse customer interactions.
Handled virtual customer support tasks for various clients, ensuring seamless service delivery.
Demonstrated ability to work effectively within teams in fast-paced environments.
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