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Jessica
Sales & Supervisory professional with diverse industry experience
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Competencies
Provided personalized assistance to customers, processed transactions, and managed returns.
Supervised a team of 15 staff, overseeing operations, staff adherence to policies, and recordkeeping.
Performed planting, watering, pruning, and landscape maintenance in community parks.
Utilized Microsoft Word, Excel, and Google Docs for recordkeeping, invoicing, and documentation.
Applied strong communication and organization skills to manage diverse responsibilities and workflows.
Education
Summary
Experienced in retail, food service, team supervision, and landscape maintenance, committed to supporting operational excellence.
Key Achievements
- Managed and supervised 15 employees at Restaurant Depot, ensuring policy adherence
- Handled customer service and transactions at Macy’s, including returns and exchanges
- Maintained cleanliness and organization in restaurant and cafe environments, supporting smooth operations
Experience
Sales Representative
Helped customers select products that best fit their personal needs, Processed returns and exchange, Stocked clothing and fitting areas and kept them up to standard, Used cash register, processed credit cards, and balanced register
Dishwasher/busser
Washed dishes, glasses, pot, pans, etc., Organized and maintained all storage of all dishware, Cleaned and maintained all trash bins and organized compose and recycling bins, Kept floor clean, free of spills, food, and trash and other obstacles
Supervisor
Managed and supervised 15 employees, Administered all invoices on company’s data system and maintained records of all documents, Skillfully handled high profile and confidential customer information, Ensured staff members adhere to established policies, procedures and controls
Gardner's Assistant
Planted, cultivated, watered and mulched flowers, plants, and trees, Raked and swept leaves and maintained clear walkways at various parks at Haight Asbury neighborhood, Performed pruning, hauling brush, raking and weeding, Collected and disposed of litter and debris