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Jesse Andrés Salgado Delgado 's avatar
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Jesse Andrés Salgado Delgado

Irapuato, Guanajuato, Mexico

Customer Service & Process Specialist with 8 years of QA and process experience

  • Gained 8 years of comprehensive experience in quality assurance, customer service, and process optimization.
  • Developed expertise in managing customer interactions and streamlining processes in a professional setting.
  • Honed skills in QA, process improvement, and customer service delivery in a dynamic environment.
Customer Service
Advanced
Managed customer interactions, ensuring high satisfaction and effective issue resolution.
Quality Assurance (QA)
Intermediate
Performed QA duties to monitor and improve service and process quality.
Process Optimization
Intermediate
Assisted in analyzing and enhancing operational workflows to improve efficiency.
Communication Skills
Advanced
Effectively communicated across teams and with clients to ensure smooth operations.
Problem Solving
Intermediate
Utilized problem-solving skills to address customer issues and process bottlenecks.
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Customer service and process specialist

I hace been qa, process and customer service for the Last 8 years

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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