Dedicated professional with expertise in scheduling, administrative support, and team leadership. Bilingual in English and Spanish, committed to operational excellence and customer satisfaction.
Expert in managing client interactions, ensuring satisfaction and resolving issues effectively.
Proficient in managing complex schedules with precision to optimize operational workflows.
Skilled in handling payroll, invoicing, and documentation with accuracy and attention to detail.
Experience in supervising teams, motivating staff, and ensuring operational efficiency.
FARMAR CALL CENTER (LASERAWAY)
Help patients to book their appointments in live schedules related to different beauty treatments, Being extremely thorough about appointments to avoid double bookings, Make sure the healthcare provider is available for a specific treatment to be done, Transferring calls to different clinics and regions, Making live calls to convince possible clients about our services to make transfers sales, Start process sending emails to different departments to request refunds, complaints, call back requests, In charge of Referral Program being extremely considered about the structure and policies of the company
FILTROS INDUSTRIALES ORIENTE
Apoyo administrativo relacionado con el proceso de nóminas, Facturaciones, Seguimiento de horarios y horas, Cálculo de salarios, Manejo de deducciones, Procesar documentos de nómina con precisión
WENMAR CORPORATION
Train, manage and motivate team members on operational tasks, Conduct daily inventory, Provide customer service
MCDONALDS
TÉCNICO PROFESIONAL EN RADIOLOGÍA
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Fluent in English and Spanish, facilitating effective communication in diverse environments.
Executed all shift responsibilities in a professional manner, Served as a cashier
INALFA ROOF SYSTEMS
Oversaw timely flow of goods in and out of production facilities, Including trucking schedules, product inventory and contingency plans for operational disruptions
PHILLIPS RESPIRONICS
Monitoring safety, security and productivity, Anticipating and communicating any changes in production flow to senior management to ensure quality
