Jesús - IT Support Specialist at Oficina de Ingenieros Supervisores de Obras del Estado

Santo Domingo, Nacional, Dominican Republicen

Provided technical support and user assistance for hardware and software systems, enhancing operational efficiency.

Installed and configured security systems including CCTV, DVR/NVR, improving surveillance reliability.

Published on CazVid

Summary

Dedicated IT professional with hands-on experience in technical support, CCTV systems, and network infrastructure. Currently enhancing skills in software engineering, aiming to deliver innovative tech solutions.

Key Achievements

Resolved technical incidents promptly, minimizing downtime and service disruptions.
Supported network and security infrastructure, ensuring system integrity and security.
Gained hands-on experience in systems maintenance and troubleshooting within a government engineering environment.

Skills

Technical SupportAdvanced

Expertise in troubleshooting hardware, software, and network issues, ensuring optimal system performance.

Cybersecurity & Surveillance SystemsIntermediate

Proficient in installing, configuring, and maintaining CCTV and security network components.

Network AdministrationIntermediate

Skilled in supporting network infrastructure to ensure reliable connectivity and security.

Software Installation & ConfigurationAdvanced

Experienced in deploying and maintaining various software solutions to meet user needs.

Languages

Inglés

Experience

Oficina de Ingenieros Supervisores de Obras del Estado | OISOE

2019 - 2021

Soporte y asistencia técnica a usuarios en equipos y sistemas informáticos. Instalación y configuración de software y hardware. Resolución de incidencias técnicas y mantenimiento de equipos. Apoyo en la gestión y organización de información digital. Uso de herramientas tecnológicas para optimizar procesos internos