This is my profileContact via CazVidJesús
IT Support Specialist at Oficina de Ingenieros Supervisores de Obras del Estado
Contact
Competencies
Expertise in troubleshooting hardware, software, and network issues, ensuring optimal system performance.
Proficient in installing, configuring, and maintaining CCTV and security network components.
Skilled in supporting network infrastructure to ensure reliable connectivity and security.
Experienced in deploying and maintaining various software solutions to meet user needs.
Education
Languages
Summary
Dedicated IT professional with hands-on experience in technical support, CCTV systems, and network infrastructure. Currently enhancing skills in software engineering, aiming to deliver innovative tech solutions.
Key Achievements
- Provided technical support and user assistance for hardware and software systems, enhancing operational efficiency.
- Installed and configured security systems including CCTV, DVR/NVR, improving surveillance reliability.
- Resolved technical incidents promptly, minimizing downtime and service disruptions.
- Supported network and security infrastructure, ensuring system integrity and security.
- Gained hands-on experience in systems maintenance and troubleshooting within a government engineering environment.
Experience
Soporte y asistencia técnica a usuarios en equipos y sistemas informáticos. Instalación y configuración de software y hardware. Resolución de incidencias técnicas y mantenimiento de equipos. Apoyo en la gestión y organización de información digital. Uso de herramientas tecnológicas para optimizar procesos internos