This is my profileContact via CazVidJesús
Customer Services
Contact
Panamá, Panamá, Panama
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Supported customer inquiries and complaints, ensuring quality service across multiple companies.
Collections ManagementIntermediate
Managed collection processes, engaging with clients to recover outstanding payments.
SalesIntermediate
Conducted sales activities as a sales agent to promote products and convert leads.
Technical SkillsAdvanced
Proficient in Excel, Word, PowerPoint, Canvas, and business computer technology for work-related tasks.
Education
High School Equivalency Diploma
UNIVERSITY OF THE STATE OF NEW YORK
Completed 2009
Certificate in business and technology
The Tech Center at Yorktown
Completed 2009
Bachelor in English Tech
ISAE University
Completed 2024
Languages
English100%
Spanish100%
Summary
Experienced customer service and collections professional with a background in client support, sales, and technical tool utilization. Skilled at managing customer interactions and leveraging technology to improve efficiency.
Key Achievements
- Provided customer support across multiple organizations, demonstrating adaptability and communication skills.
- Handled collections and sales roles, gaining experience in client engagement and service delivery.
- Developed proficiency in various technical tools including Excel, Word, and PowerPoint for daily operations.
Experience
Customer Services
Sitel
December 2016 - March 2018
Collections Agent
Radius Global Solution
July 2018 - November 2019
Customer Service
Dash BPO
December 2019 - March 2021
Sales Agent
Iquor
June 2021 - April 2025
Skills
Customer ServiceCollections ManagementSalesTechnical Skills
Published on CazVid - May 17, 2026