Experienced customer service and collections professional with a background in client support, sales, and technical tool utilization. Skilled at managing customer interactions and leveraging technology to improve efficiency.
Supported customer inquiries and complaints, ensuring quality service across multiple companies.
Managed collection processes, engaging with clients to recover outstanding payments.
Conducted sales activities as a sales agent to promote products and convert leads.
Proficient in Excel, Word, PowerPoint, Canvas, and business computer technology for work-related tasks.
Sitel
Radius Global Solution
Dash BPO
Iquor
High School Equivalency Diploma
Certificate in business and technology
Bachelor in English Tech
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