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Jeyner
Customer Service & Trainer with 6+ years in BPO and development
Video resume
Customer service representative / Trainer
Hi I'm delighted to share this with you guys,nnAs a summary I have four years of experience as a development trainer focused on BPO industries and two years and seven months of experience in customer service I’m available and eager to start my journey in your company.
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to clients in a call center setting, ensuring customer satisfaction.
Training & DevelopmentAdvanced
Designed and delivered training sessions in the BPO industry and as a freelancer.
Freelance Business ManagementIntermediate
Managed personal business operations, demonstrating initiative and self-management.
Communication SkillsAdvanced
Effectively communicated with clients and trainees, both orally and in writing.
Summary
Experienced in BPO customer service and development training with entrepreneurial background.
Key Achievements
- Gained 2 years 7 months of customer service experience in call center environments.
- Developed and delivered training programs as a development trainer for 4 years.
- Successfully managed own freelance business for 2 years, demonstrating entrepreneurial skills.
Skills
Customer ServiceTraining & DevelopmentFreelance Business ManagementCommunication Skills
Published on CazVid - Jul 3, 2025