Experienced customer support leader with 3 years of expertise in customer service, technical support, and document management, skilled in handling customer inquiries, negotiating solutions, and managing documents efficiently.
Provided support and assistance to customers to ensure satisfaction and issue resolution.
Supported technical inquiries related to products and services, troubleshooting issues as necessary.
Managed and organized vital customer documents to ensure efficient processing.
Negotiated payment plans with customers, resolving debt-related issues effectively.
Thoughtfocus
Supported both co-workers and owners of the company, In charge of Customer Service and Technical Support
Global Lending Services
Making and receiving calls from customers who have vehicle debts, Negotiating payment plans with customers
Dkolor
Managed customer's driver's licenses for ensuring efficacy in the application process
Ticomsys
Tourism and Hospitality Business Administration
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