Jhon - Project Manager with 5+ years in service and customer support

Managed project execution, evaluated results, and implemented corrective measures.

Handled customer inquiries in billing, technical support, and general service via phone and chat.

Performed maintenance, cleaning, and troubleshooting of computer hardware and software.

Organized warehouse merchandise and managed schedules and follow-ups.

Evaluating results and implementing corrective measures where appropriate, Execution control to ensure compliance with objectives and strategies, Answering calls, follow ups, budget control, Emails, Etc.

Customer service in different technological areas in relation to billing and Payment via chat and via telephone.

Delivery of merchandise to customers and Organization of merchandise in the warehouse.

Maintenance and cleaning of computer hardware and software, Customer service, Cash management