This is my profileContact via CazVid
Jhon
Customer Service Representative with 12 years of BPO experience
Video resume
Customer service representative
Fast learner, 12 years of experience and available 24/7.
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Customer ServiceExpert
Provided comprehensive support and assistance to customers, ensuring satisfaction.
AdaptabilityAdvanced
Flexible in working different shifts and adjusting to diverse client needs and protocols.
Communication SkillsAdvanced
Effectively communicated with clients and team members in a fast-paced environment.
Problem-SolvingIntermediate
Resolved customer issues efficiently, leveraging experience and quick learning capabilities.
Multilingual SupportBeginner
Basic ability to assist customers in multiple languages, primarily Spanish and English.
Summary
Experienced customer service representative with 12 years of BPO expertise, committed to delivering quality support and adaptable to various schedules.
Key Achievements
- Accumulated 12 years of customer service experience including 5 years in BPO sector
- Demonstrated flexibility by being available 24/7 to meet client and company needs
- Adapted quickly to various schedules and operational requirements
Skills
Customer ServiceAdaptabilityCommunication SkillsProblem-SolvingMultilingual Support
Published on CazVid - Jul 3, 2025