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Jimmy
Team Leader with extensive CS and sales experience
Video resume
Team Leader
TEAM Leader, CSR, TECH, Back Office, Email Support, Cold Calling, Sales and Appointment Setting
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to clients, ensuring satisfaction and issue resolution in various accounts
Technical SupportIntermediate
Assisted customers with technical issues, troubleshooting, and resolving technical queries
Sales & Cold CallingAdvanced
Engaged prospects via cold calls and sales campaigns to generate leads and appointments
Team LeadershipIntermediate
Led teams in customer service, sales, and back-office activities, coordinating efforts to meet targets
Summary
Experienced team leader with a strong background in customer service, technical support, and sales, seeking remote or onsite opportunities.
Key Achievements
- Led diverse teams across customer service, sales, and technical support roles
- Managed email support and cold calling campaigns, enhancing communication workflows
- Held multiple roles including team leader, demonstrating role progression and skill diversification
Skills
Customer ServiceTechnical SupportSales & Cold CallingTeam Leadership
Published on CazVid - Jul 3, 2025