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Jimmy Rivas's avatar
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Jimmy Rivas

San Salvador, San Salvador, El Salvador

Team Leader with extensive CS and sales experience

  • Led diverse teams across customer service, sales, and technical support roles
  • Managed email support and cold calling campaigns, enhancing communication workflows
  • Held multiple roles including team leader, demonstrating role progression and skill diversification
Customer Service
Advanced
Provided support to clients, ensuring satisfaction and issue resolution in various accounts
Technical Support
Intermediate
Assisted customers with technical issues, troubleshooting, and resolving technical queries
Sales & Cold Calling
Advanced
Engaged prospects via cold calls and sales campaigns to generate leads and appointments
Team Leadership
Intermediate
Led teams in customer service, sales, and back-office activities, coordinating efforts to meet targets
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Team Leader

TEAM Leader, CSR, TECH, Back Office, Email Support, Cold Calling, Sales and Appointment Setting

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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