Jimmy - Customer Service Specialist with 3 years experience in client relations

San José, San José, Costa RicaRemoteen

Managed customer accounts in a sportsbook setting, handling bonuses, payouts, deposits, and sales calls

Served as an interpreter in dental terminology, aiding communication in dental-related contexts

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated professional with 3 years of experience in customer service and account management, including specialized skills in interpretation within the dental field, seeking customer service opportunities.

Video Resume

Key Achievements

Transitioned from account management to customer service, showcasing adaptability and role progression

Skills

Customer ServiceAdvanced

Provided excellent service and support to clients, resolving issues effectively

Account ManagementIntermediate

Handled client accounts in a sportsbook environment, managing bonuses, payouts, and deposits

Language InterpretationIntermediate

Utilized knowledge of dental terminology to interpret communications in dental contexts

Communication SkillsAdvanced

Effectively communicated with clients and colleagues both inbound and outbound

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