This is my profileContact via CazVidJimmy
Customer Service Agent with bilingual expertise in multilingual support
Contact
Facatativá, Cundinamarca, Colombia
Available on CazVid
Competencies
LanguagesAdvanced
Fluent in English and Spanish, enabling effective communication across diverse customer bases.
Customer ServiceIntermediate
Experience assisting customers in fast-paced environments at Amazon and Concentrix.
CommunicationExpert
Demonstrated ability to communicate clearly and effectively in multilingual settings.
TeamworkIntermediate
Collaborated with colleagues in customer service roles to achieve shared goals.
AdaptabilityIntermediate
Adapted to different roles and environments, including agriculture and customer support.
Education
Bachelor's Degree
Universidad Nacional Abierta y a Distancia UNAD
Completed ONGOING
Technical bachelor's degree
Instituto Técnico Industrial de Facatativá
Completed DICEMBER 2017
Languages
EnglishSolid knowledge
SpanishEffective communication skills
Summary
Bilingual (English and Spanish) customer service agent with experience in diverse industries, adept at communication, teamwork, and adapting to new roles.
Key Achievements
- Provided bilingual customer support in English and Spanish at Amazon and Concentrix
- Engaged in diverse roles, developing communication, teamwork, and adaptability skills
- Supported operational tasks as an Agricultural Operator at Jardines de los Andes
Experience
Bilingual Customer Service Agent
Concentrix
OCTOBER 2021 - APRIL 2024
Bilingual Customer Service Agent
Amazon
APRIL 2021 - JUNE 2021
Agricultural Operator
Jardines de los Andes
JANUARY 2020 - FEBRUARY 2020
Skills
LanguagesCustomer ServiceCommunicationTeamworkAdaptability
Published on CazVid - Jul 3, 2025