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JJ

Group Executive National Operations

Contact

Germiston, Gauteng, South Africa
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Competencies

Strategic LeadershipExpert

Demonstrated experience with Strategic Leadership.

Operational ExcellenceExpert

Demonstrated experience with Operational Excellence.

Resource OptimizationExpert

Demonstrated experience with Resource Optimization.

Project ExecutionExpert

Demonstrated experience with Project Execution.

Team LeadershipExpert

Demonstrated experience with Team Leadership.

Education

Diploma, Warehouse & Distribution Management
College for Procurement & Supply Chain Management
Completed 2019
Bachelor of Business Administration (BBA)
MANCOSA
2013 - 2015
Diploma, Management Development
College for Executive Education
Completed 2006
Diploma, Project Management
College for Executive Education
Completed 2005
Diploma, Production Management
Damelin Management College
Completed 1995
Diploma, Management Development
Damelin Management College
Completed 1994
Matric Certificate
Glenover High School

Summary

Professional profile

Experience

Group Executive National Operations

SA Post Office SOC Ltd.
Jul 2022 - Apr 2024

Providing strategic leadership and oversight of business operations. Ensuring operational excellence, regulatory compliance, resource optimization and successful project execution. Serving as a Member of the Board of Directors. Designing and implementing process improvement initiatives. Managing budgets and resource allocation. Utilizing data analysis and statistical tools to identify operational bottlenecks. Ensuring compliance with local and international regulations. Leading projects from initiation through execution. Developing and maintaining strategic supplier and vendor relationships. Directing and mentoring operational teams. Developing contingency and business continuity plans. Coordinating cross-functional activities

Area Manager / District Manager (Senior Management)

SA Post Office SOC Ltd.
May 2012 - Jun 2022

Leading multi-site retail, branch and depot operations. Driving operational excellence, sales performance, customer service delivery. Managing operations across multiple retail branches and depots. Leading and developing large multidisciplinary teams. Providing strategic workforce planning and HR support. Developing and implementing sales performance monitoring strategies. Analyzing sales trends and operational data. Championing operational excellence and continuous improvement initiatives. Overseeing compliance, governance and internal audit activities. Directing inventory management processes. Executing regional marketing and promotional initiatives. Ensuring brand consistency and standardized operating procedures

Warehouse & Distribution Manager

T and T Appointments
May 2008 - Apr 2012

Managing warehouse and distribution operations. Ensuring efficient inventory management and regulatory compliance. Directing warehouse and distribution activities. Implementing process improvements to enhance operational efficiency. Managing inventory accuracy through stock control. Leading and developing warehouse teams. Ensuring compliance with company standards and safety procedures. Producing operational, financial, and performance reports. Optimizing workflows and resource allocation

Regional Manager (Bloemfontein Region)

SA Post Office SOC Ltd.
Jan 2005 - Mar 2008

Leading retail, branch and depot operations across the Bloemfontein region. Managing 42 multi-site branches. Leading workforce planning, recruitment, training, performance management. Developing and implementing sales and performance monitoring strategies. Analyzing operational and sales performance trends. Directing compliance, governance and audit activities. Managing inventory control and operational procedures. Leading marketing and customer engagement initiatives

National Operations & Call Centre Manager (EXCO Member)

Courier & Freight Group (XPS Couriers / Speed Services International)
Sep 2001 - Dec 2004

Leading national logistics, warehousing, transportation and call centre operations. Developing and executing operational strategies. Leading large operational and call centre teams. Implementing performance management frameworks and KPI reporting. Managing budgets, supplier relationships, contracts and resource allocation. Driving continuous improvement initiatives. Managing inventory and warehouse operations. Producing executive-level operational, financial, and strategic reports

Systems Coordinator - Production & Engineering Division

SA Post Office SOC Ltd., Durmail & Regional Distribution Centre
Jan 1995 - Aug 2001

Coordinating production systems, workflow optimization, operational planning. Administering and optimizing the Depot Management System (DMS). Leading process improvement initiatives. Implementing 5S and operational best practices. Planning production schedules, staffing requirements and resource allocation. Managing production teams. Overseeing production reporting and compliance

Mail Controller Operations

SA Post Office SOC Ltd., Durmail & Regional Distribution Centre
Jun 1989 - Dec 1994

Overseeing depot operations, mail distribution activities. Managing mail processing and delivery operations. Supervising mail delivery personnel. Ensuring depot security and compliance. Producing operational reports and quality documentation. Leading employee engagement and operational meetings

Customer Services & Technical Operations

Telkom SA
Aug 1982 - May 1989

Coordinating telecommunications service operations. Managing work allocation and scheduling for technical field service teams. Coordinating telecommunications installations and quality assurance activities. Maintaining stores operations and equipment procurement. Diagnosing and resolving technical faults

Skills

Strategic LeadershipOperational ExcellenceResource OptimizationProject ExecutionTeam Leadership
Published on CazVid - Oct 2, 2026
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