This is my profileContact via CazVidJoan
Customer Service & Medical Interpreter with 5+ years in Healthcare & Support
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Competencies
Provided prompt and effective customer support, managing multiple interactions and resolving inquiries efficiently.
Interpreted complex medical dialogues, ensuring accurate and confidential communication in healthcare settings.
Utilized high-level English communication skills to address customer needs and facilitate medical interpretation.
Identified and implemented solutions to customer issues and enhanced interpretation accuracy.
Adjusted quickly to new challenges, environments, and tasks in dynamic support and healthcare settings.
Education
Languages
Summary
Experienced professional in customer support and medical interpretation with proven ability to communicate effectively and adapt to diverse environments.
Key Achievements
- Delivered effective customer support via chat and phone, maintaining high satisfaction levels
- Volunteered for onboarding and training new team members at Teleperformance
- Interpreted complex medical dialogues, ensuring accurate communication between healthcare professionals and patients
Experience
CUSTOMER SERVICE AGENT
Delivered prompt and effective customer support via chat and phone, ensuring accurate resolution of inquiries., Recognized for exceptional performance, teamwork, and dependability within the service team., Volunteered for additional responsibilities and played a key role in onboarding and training...
MEDICAL INTERPRETER
Interpreted complex medical dialogues between English-speaking healthcare professionals and patients, ensuring accurate and efficient communication., Recognized for exceptional English proficiency and interpretation skills from the onset of my tenure., Maintained strict confidentiality and...