This is my profileContact via CazVidJoaquín
Customer Service Specialist with diverse experience in client support and communication
Contact
Cananea, Sonora, Mexico
Available on CazVid
Competencies
Customer ServiceExpert
Delivered professional customer support ensuring client satisfaction and issue resolution.
Communication SkillsAdvanced
Effectively communicated with clients, team members, and stakeholders, ensuring clarity and professionalism.
Document ManagementAdvanced
Handled document workflows, photocopier operations, and organization of client information.
TeamworkAdvanced
Collaborated with team members across different roles to provide seamless customer support.
Problem SolvingIntermediate
Identified and addressed customer concerns proactively to resolve issues effectively.
Education
Licenciatura
UES – Magdalena, Sonora
2021
Languages
English
Spanish
Summary
Experienced in client support, document management, and communication across various sectors, demonstrating adaptability and professionalism.
Key Achievements
- Provided customer support across multiple industries including plumbing, construction, and legal services
- Gained extensive experience operating office equipment like photocopiers and managing document workflows
- Developed strong communication and problem-solving skills through various client-facing roles
Experience
General Employee
Sam’s Club
2015
General Employee – Customer Service
Teleperformance
2021
General Employee – Customer Service
Ashesi Global Services
2022
General Employee – Customer Service
RDI
2023
General Employee – Virtual receptionist for multiple U.S. companies, including plumbing, construction, law firms, and others.
CALLCENTERED
2024
Skills
Customer ServiceCommunication SkillsDocument ManagementTeamworkProblem Solving
Published on CazVid - May 17, 2026