Joel - Customer Service with 8 years of call center experience

Panamá, Panamá, PanamáRemoteen

Possess 8 years of diverse call center experience including customer service, tech support, supervisor, and collections roles.

Developed a responsible work ethic recognized by employers.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional with 8 years in diverse roles including customer service, tech support, supervision, and collections.

Gained experience in multiple positions across call center operations, demonstrating role progression.

Customer ServiceIntermediate

Handled customer inquiries and provided assistance to ensure customer satisfaction.

Technical SupportIntermediate

Provided technical assistance to clients in a call center environment.

SupervisionBeginner

Managed teams and coordinated activities of call center staff.

CollectionsIntermediate

Handled collection processes and engaged with customers to recover debts.