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Johan
Customer Support Specialist with 2 years in technical and banking support
Video resume
Agente de soporte al cliente
Proveer a los clientes con la información necesaria relacionado a el servicio que se ofrece
Contact
Heredia, Heredia, Costa Rica
Available on CazVid
Competencies
Customer SupportIntermediate
Provided support to customers regarding their bank accounts and technical issues.
Technical TroubleshootingIntermediate
Assisted customers with troubleshooting mobile device problems and providing solutions.
CommunicationIntermediate
Effectively communicated technical and account information to clients.
Problem SolvingBasic
Diagnosed and resolved customer issues related to banking and mobile devices.
Summary
Experienced in providing technical and banking support with excellent communication skills.
Key Achievements
- Provided customer service at Sykes for bank account support for one year
- Transitioned to Concentrix to deliver technical troubleshooting for mobile devices for one year
- Gained experience in both banking and mobile device support environments
Skills
Customer SupportTechnical TroubleshootingCommunicationProblem Solving
Published on CazVid - Jul 3, 2025