Johan - Executive / Virtual Assistant

Experiencia demostrada en Sales and negotiation.

Experiencia demostrada en Product knowledge (medical, security, home services).

Experiencia demostrada en Target achievement.

Experiencia demostrada en Customer service.

Experiencia demostrada en Problem-solving.

Manage and organize client insurance policy data, renewals, and commissions using Excel and internal tracking systems.. Maintain accurate records of policy statuses, effective and expiration dates, and carrier information.. Coordinate communication between clients, carriers, and internal teams to ensure timely policy updates and renewals.. Support day-to-day operations, including scheduling, document preparation, and follow-ups.. Assist with reporting, data entry, and administrative tasks to streamline workflow and improve efficiency.

Spearheaded sales initiatives for sleep apnea solutions, demonstrating a deep understanding of medical products and services.. Successfully developed and maintained strong relationships with medical professionals, contributing to increased market penetration and revenue growth.. Consistently exceeded sales targets through effective communication and tailored sales strategies.

Guided patients through the process of comparing dental clinics and treatment options across international markets.. Scheduled appointments and coordinated directly with clinics to ensure seamless booking experiences.. Provided patients with clear details on procedures, pricing, and travel logistics, building trust and confidence.. Managed inbound and outbound communications to support both new and returning patients.. Helped improve conversion rates and client satisfaction through empathy, clarity, and reliable follow-up.