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Johan
Customer service representative with 5+ years in the service industry
Video resume
Customer service representative
-Respond to concerns through chat, mail and telephone.nn-contact prospectsnn-guide people to the area in charge
Contact
Piedrasnegras, Coahuila de Zaragoza, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and concerns through multiple communication channels.
CommunicationAdvanced
Interacted effectively with customers and team members, providing assistance and guidance.
Problem SolvingIntermediate
Addressed customer issues and connected them with appropriate departments.
Language SkillsIntermediate
Provided translation assistance to family and friends, demonstrating language proficiency.
Summary
Experienced customer service representative with over five years in the service industry, skilled in client communication, problem resolution, and guiding prospects.
Key Achievements
- Responded to customer concerns via chat, mail, and telephone, demonstrating effective communication skills.
- Gained experience in guiding prospects and directing customers to relevant departments.
- Built a reputation as a motivated and helpful team member, contributing to positive customer interactions.
Skills
Customer ServiceCommunicationProblem SolvingLanguage Skills
Published on CazVid - Jul 3, 2025