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John
Customer Service Representative
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Competencies
Demonstrated experience with CRM Management.
Demonstrated experience with Sales & Customer Service.
Demonstrated experience with Data Entry.
Demonstrated experience with Marketing strategy.
Demonstrated experience with Product promotion.
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Responsible for taking inbound calls for customers of a Health Insurance, handling critical information, offerings sales, and providing overall satisfying service.
Customer Service Representative
Took inbound calls from members of US Health Insurance Company to help them maximize their Medicare Part D benefits.. Followed HIPAA Law strictly to ensure the confidentiality of the customers’ information.. Communicate with other departments to ensure accurate resolution of other concerns.