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John

Customer Service Representative

Currículo em vídeo

Customer Service Representative
What strategies do you use to maintain a positive attitude while dealing with challenging customer interactions?

Contato

Republic of the Philippines, Philippines
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

CRM Management

Demonstrated experience with CRM Management.

Sales & Customer Service

Demonstrated experience with Sales & Customer Service.

Data Entry

Demonstrated experience with Data Entry.

Marketing strategy

Demonstrated experience with Marketing strategy.

Product promotion

Demonstrated experience with Product promotion.

Formação acadêmica

Bachelor, Public Administration
Isabela State University
2021 - 2025
Bachelor, Public Administration
Isabela State University - Main Campus
2021 - 2025

Idiomas

EnglishC2

Resumo

Customer Service Representative open to new opportunities

Experiência

Customer Service Representative

Everise Philippines Ltd.
Jun 2025 - Jul 2026

Responsible for taking inbound calls for customers of a Health Insurance, handling critical information, offerings sales, and providing overall satisfying service.

Customer Service Representative

Everise Philippines Ltd
Jun 2025 - Jul 2026

Took inbound calls from members of US Health Insurance Company to help them maximize their Medicare Part D benefits.. Followed HIPAA Law strictly to ensure the confidentiality of the customers’ information.. Communicate with other departments to ensure accurate resolution of other concerns.

Habilidades

CRM ManagementSales & Customer ServiceData EntryMarketing strategyProduct promotion
Publicado na CazVid - 1 de set. de 2026
Contato John