Johnny

Customer Service Specialist with bilingual skills and call center experience

Video resume

Custoner Service

I am bilingual and I have years of experience in the call center environment. I also have experience innmarketing when I worked for a pharmacy on line company and some teaching experience. I am also good at solvingnproblems for customers on...

Contact

San José, San José, Costa Rica

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceAdvanced

Handled customer inquiries and problem resolution in a call center setting

Bilingual CommunicationAdvanced

Communicated effectively in English and locally in Costa Rica to assist diverse customers

Problem SolvingIntermediate

Resolved customer issues with empathetic and quick responses

Multi-taskingIntermediate

Managed multiple customer interactions and responsibilities simultaneously

Writing SkillsIntermediate

Possessed good writing skills for effective communication and documentation

Summary

Experienced bilingual customer service agent with a strong background in call centers and telemarketing, skilled in problem-solving and multi-tasking.

Key Achievements

Gained experience in call center environment with focus on customer solutions
Worked in telemarketing for an online pharmacy company
Demonstrated ability to multi-task and provide empathetic customer responses

Skills

Customer ServiceBilingual CommunicationProblem SolvingMulti-taskingWriting Skills

Published on CazVid - Jul 3, 2025

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