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HR & Operations Manager with 10+ years in administrative services
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Competencies
Managed large-scale HR functions including recruitment support, employee lifecycle, and regulatory compliance.
Oversaw payroll operations, settlements, and compliance workflows aligning with government agencies.
Provided high-quality service support in retail and client-facing roles, resolving inquiries efficiently.
Managed small teams supporting recruitment, document control, and operational tasks across roles.
Utilized Excel, Google Workspace, Asana, and CRM systems for process management and documentation.
Education
Languages
Summary
Dedicated professional with over a decade of experience managing HR operations, payroll, and regulatory workflows in diverse settings. Skilled in recruitment, team coordination, and digital tool utilization to support organizational goals.
Key Achievements
- Led outsourced HR operations for 230+ employees, ensuring compliance and smooth workflows.
- Supported high-volume recruitment, conducting up to 10 interviews daily and managing onboarding.
- Streamlined payroll and regulatory processes, maintaining audit-ready documentation and resolving discrepancies.
Experience
General Manager / Legal Representative | HR & Administrative Services Lead
Lead outsourced HR and administrative operations for a 230+ employee workforce (operational and administrative), ensuring continuity, compliance, and accurate records for the client., Manage a 3-person team coordinating recruiting support, employee lifecycle administration, document control, and...
Administrative Assistant, Talent Management (HR)
Supported high-turnover recruiting for security roles, conducting 5–10 interviews per day and coordinating end-to-end onboarding documentation., Conducted pre-screening and documentation checks to identify inconsistencies and potential red flags prior to interviews., Assisted payroll operations and...
Store Administrator | Customer Service & Cash Handling
Delivered customer service in a fast-paced retail environment; handled inquiries, resolved issues, and maintained service quality., Managed cash register operations, daily reconciliation, and basic reporting with accuracy and accountability., Maintained inventory control (stock tracking, restocking...