Jonathan - Customer Service Specialist with Call Center Experience in English

San José, San José, Costa Ricaen

Gained experience working in a call center environment for DHL Express, providing customer assistance in English

Demonstrated empathy and understanding in customer interactions, enhancing client satisfaction

Published on CazVidVideo interview available

Summary

Experienced in call center environments with a focus on customer assistance in English, passionate about helping others.

Expressed enthusiasm for working with customers and helping solve their problems

Customer ServiceIntermediate

Handled customer inquiries and provided assistance in a call center setting, demonstrating strong communication skills.

Communication SkillsIntermediate

Communicated effectively in English with customers, ensuring clear and empathetic interactions.

EmpathyIntermediate

Displayed empathetic understanding towards customer concerns to facilitate positive resolutions.

Problem SolvingBeginner

Assisted customers in identifying issues and exploring potential solutions during interactions.

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