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Jonathan

Customer Support & IT Specialist with 10+ years experience

Video resume

Advocate
Tengo experiencia en soporte técnico, IT, cobranza, ventas, interpretación, soporte al cliente por más de 10 años

Contact

Delegación Iztapalapa, Ciudad de México, México
Open to remote
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Competencies

Customer ServiceExpert

Provided comprehensive support and assistance to clients in call center and remote settings.

Technical SupportAdvanced

Offered technical assistance in IT-related issues, resolving problems for end-users.

Sales and InterpretingIntermediate

Engaged in sales activities and interpretation services, facilitating communication and conversions.

Remote WorkAdvanced

Successfully managed duties in a home-office environment for over five years.

Communication SkillsExpert

Utilized strong verbal skills for customer support, interpretation, and client interactions.

Summary

Experienced customer support and IT professional with over 10 years in call centers, specializing in technical support, sales, interpretation, and remote work across diverse roles.

Key Achievements

  • Gained extensive experience in call center environments across multiple roles including IT support, sales, and customer service.
  • Transitioned to home office work for over 5 years, demonstrating adaptability and remote work proficiency.
  • Performed diverse functions such as interpretation, technical support, and client assistance, handling multiple responsibilities.

Skills

Customer ServiceTechnical SupportSales and InterpretingRemote WorkCommunication Skills
Published on CazVid - Jul 3, 2025
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