Dedicated customer service professional with over 5 years of experience in hospitality, call centers, and educational support. Skilled in communication, multitasking, and training, focused on delivering exceptional client satisfaction.
Provided effective customer support across call centers, restaurants, and educational programs; focused on client satisfaction.
Communicated clearly with customers, team members, and staff to ensure smooth operations and client satisfaction.
Managed multiple tasks simultaneously such as serving tables, managing schedules, and updating systems.
Organized groups and managed administrative tasks, including attendance and activity coordination.
Foundever
Handling incoming calls and scheduling repair and installation appointments., Managing and updating information in internal systems., Covering administrative and supervisory functions during supervisor’s vacation., Training and mentoring new staff., Proficient use of IT platforms and internal...
Los Tacos de Villa
Customer service in a high-traffic restaurant., Managing up to 10 tables per shift., Serving large groups., Coordinating with kitchen and bar., Sales support.
Bachelor’s Degree
Bachelor
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Trained and mentored new staff members, ensuring smooth onboarding and knowledge transfer in customer service.
