Jorge - Customer Service Professional with 3+ years in client support and documentation

Applied active listening skills to understand customer and patient needs effectively.

Maintained accurate records and reports in customer service, pharmacy, and legal contexts.

Managed customer and patient data to ensure accuracy and accessibility.

Provided prompt responses to customer and patient inquiries across various roles.

Responded to customer requests for products, services and company information., Answered constant flow of customers calls with minimal wait times., Updated account information to maintain customer records.

Counted and labeled prescriptions for customers and responding to patient questions regarding prescriptions and medication-specific issues., Kept pharmacy counter and related areas clean, neat and organized., Communication instructions to patients or caregivers about use and storage of drugs.

Review client`s documents in immigration process, providing updates following USCIS parameters.