Jorge - Customer Service Specialist with 3 years in call center and hospitality

Manizales, Caldas Department, ColombiaRemoteen

Worked for three years in a call center supporting US, Canada, and Australia customers

Handled consumer order issues, demonstrating problem-solving and communication skills

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service agent with 3 years of experience supporting consumers and hospitality clients across North America and Australia.

Customer ServiceAdvanced

Provided assistance and problem resolution to customers across different regions and cultures.

Communication SkillsAdvanced

Effectively communicated with diverse customer bases, including handling inquiries and resolving issues.

Call Center OperationsIntermediate

Managed inbound calls, documented issues, and supported order resolution for major clients.

Hospitality SupportIntermediate

Assisted English-speaking hotel guests, managing reservations and customer inquiries.