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Jorge
Customer Service & Virtual Assistance professional with diverse finance experience
Video resume
Perito Mercantil y Contador Público
Como Perito Mercantil he trabajado en el área contable de un Supermercado como cuentas por cobrar, ingresos y egresos y posteo de cheques.nnEn el puesto de Atención al cliente he trabajado para Amazon,Xfinity and HUMANA health insurance. Mi role ha sido de ayudar a los clientes a resolver cada una de las situaciones y brindar el mejor y más rápido servicio.nnComo asistente virtual trabaje para Gonzaba medical group, agendando,reagendando y cancelando citas,ordenar medicamentos.
Contact
Barcelona, Cataluña, España
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support helping customers resolve issues promptly and effectively for global brands.
Virtual AssistanceIntermediate
Managed scheduling, appointment coordination, and medication orders for healthcare clients remotely.
Accounting & BookkeepingIntermediate
Handled accounts receivable, income, expenses, and cheque posting in a supermarket setting.
Multilingual CommunicationIntermediate
Communicated effectively in Spanish and English in customer service and support roles.
Summary
Experienced in customer service, virtual support, and basic accounting. Skilled at resolving client issues and managing appointments remotely.
Key Achievements
- Gained hands-on accounting experience handling accounts receivable, income, expenses, and cheque posting.
- Provided customer service for major brands like Amazon, Xfinity, and HUMANA Health Insurance, resolving client issues efficiently.
- Managed appointment scheduling, re-scheduling, cancelations, and medication orders as a virtual assistant for Gonzaba Medical Group.
Skills
Customer ServiceVirtual AssistanceAccounting & BookkeepingMultilingual Communication
Published on CazVid - Jul 3, 2025