This is my profileContact via CazVidJorge
Bilingual Customer Experience Advisor with 3 years in Financial Services and Technical Supervision
Contact
Methuen, Massachusetts, United States
Available on CazVid
Competencies
Customer ServiceAdvanced
Proven ability to deliver exceptional client support and foster long-term customer relationships.
Technical SupervisionIntermediate
Experience overseeing technical teams and ensuring project adherence to quality and safety standards.
Design Software ProficiencyAdvanced
Skilled in Archicad, SketchUp, Revit, AutoCAD, with strong capability in architectural design and modeling.
Office & Data ManagementAdvanced
Expertise in MS Office suite, especially Excel, for data analysis, reporting, and project documentation.
Education
Universidad Autónoma De Santo Domingo
Languages
EspañolNativo
InglésAvanzado
Summary
Dedicated professional with 3+ years of experience in customer service, technical supervision, and architectural design software. Proven track record of enhancing client satisfaction and operational efficiency.
Key Achievements
- Led customer service initiatives at GBS SCOTIABANK, enhancing client satisfaction and retention.
- Supervised and provided technical guidance at METALGLASSRD, ensuring quality standards and operational efficiency.
- Utilized advanced CAD and design software to support architectural projects, improving design accuracy and collaboration.
Experience
Supervisor y asesor técnico
METALGLASSRD
2025 - 2026
Asesor de experiencia al cliente - Bilingue
GBS SCOTIABANK
2022 - 2025
Skills
Customer ServiceTechnical SupervisionDesign Software ProficiencyOffice & Data Management
Published on CazVid - Jun 2, 2026