Versatile professional with over 5 years in customer service, hospitality, and project supervision. Skilled in team coordination, client relations, and operational management across hospitality, construction, and insurance sectors.
Provided guest assistance and resolved inquiries at Hilton Garden Inn and teleperformance, ensuring satisfaction.
Led and coordinated team efforts in landscaping and construction supervision for project efficiency.
Demonstrated strong communication, public speaking, and bilingual support in customer-facing roles.
Oversaw daily operations, administrative tasks, and supplier coordination in construction and maintenance.
ALTOZANO QUERÉTARO
Cleaning and upkeep of green areas and residential pathways., Plant pruning and handling of organic waste., Irrigation and preventive maintenance.
SELF-EMPLOYED
Coordination of cleaning and maintenance of work areas., Monitoring and achievement of short- and long-term objectives., Administrative management and coordination with suppliers.
LOCAL RESTAURANT
Food preparation and cooking according to established recipes., Inventory control and quality assurance., Compliance with hygiene and food safety standards.
HILTON GARDEN INN
Customer service and guest assistance in a hotel environment., Cash handling and transaction processing., Resolution of incidents and guest requests.
Biology
Discover other professionals with similar experience
Assisted in food preparation, quality assurance, and hygiene standards at local restaurant.
TELEPERFORMANCE MX
Guidance on coverage and benefits., Resolution of escalated cases., Coordination with other departments for case follow-up., Data entry and updating information in internal systems., Management of inquiries and requests from health insurance members., Bilingual customer support.
