Experienced customer service professional with over 20 years in the hospitality and service industry, seeking to leverage bilingual skills in the call center environment.
Provided high-quality service through direct customer interactions in the hospitality and call center industries.
Communicated effectively in English and Spanish, serving diverse customer needs.
Successfully transitioned from hospitality to call center environments, adapting to new roles and industry standards.
Extensive background in hospitality, hotel, and restaurant sectors which enhances customer interaction skills.