Jorge - Software Engineer with 5 years of full-stack development in tech industry

Guadalajara, Jalisco, Mexicoen

Led the development of a customer portal reducing response times by 30%

Contributed to the successful migration of legacy systems to modern architecture

Contact via CazVid

Published on CazVid

Summary

Dedicated software engineer with expertise in full-stack development and project collaboration.

Key Achievements

Collaborated with cross-functional teams to enhance product features and performance

Skills

JavaScriptAvanzado

Proficient in building dynamic web interfaces and client-side functionality.

React.jsIntermedio

Used React to develop and maintain user interfaces for web applications.

Node.jsIntermedio

Implemented server-side logic and API integrations in Node.js.

Database ManagementAvanzado

Experience with SQL and NoSQL databases for data storage and retrieval.

Agile MethodologiesIntermedio

Experience

English Tutor – Remote

Lingo Ace

2022 - Present

Deliver individualized English instruction to students in China, adapting to diverse learning needs., Maintain detailed records and communicate with parents confidentially., Use digital platforms effectively to manage lessons and documentation.

Retention Specialist

AT&T

2019 - 2021

Supported high-stress customer scenarios with empathy and professionalism., Protected sensitive account data and upheld confidentiality standards., Collaborated across teams to ensure smooth client retention outcomes.

Technical Support Specialist

Teletech

2017 - 2019

Resolved customer tech issues with a 90% first-contact resolution rate., Documented issues accurately and followed step-by-step troubleshooting protocols., Recognized for excellent service delivery and customer satisfaction.