Jorge - Customer Service Representative with 3+ years in BPO industry

Bogota, Bogota D.C., ColombiaRemoteen

Handled customer inquiries and issues effectively in FedEx campaign

Contributed to sales and technical support at Asherian, supporting diverse customer needs

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, technical assistance, and sales support within the BPO sector.

Consistently maintained positive attitude and achieved KPI goals in customer service roles

Customer ServiceAdvanced

Provided excellent customer service, managing inquiries and resolving issues efficiently.

CommunicationAdvanced

Communicated clearly and effectively to ensure customer satisfaction and issue resolution.

Technical SupportIntermediate

Supported customers with technical inquiries while at Asherian, applying problem-solving skills.

Sales SupportIntermediate

Assisted in sales activities, enhancing product knowledge and customer engagement.