Jorge - SAP Security & Financial Systems Consultant with 8+ years of industry experience

San José, San José, Costa RicaRemoteen

Led SAP security management and incident resolution for Inter-American Development Bank across finance, HR, and procurement modules.

Directed day-to-day SAP support projects for Coca Cola, managing security, user roles, and access issues for international teams.

Contact via CazVid

Published on CazVidOpen to remote

Summary

Experienced SAP security analyst and consultant with over 8 years in banking, finance, and corporate support environments, specializing in incident management, system security, and end-user support.

Key Achievements

Developed functional and technical banking solutions for Gentera, focusing on account reconstruction and problem-solving related to service incidents.

Skills

SAP Security ManagementExpert

Managing SAP security, incident resolution, and troubleshooting across multiple modules and industries.

Financial Systems SupportAdvanced

Providing technical and functional support for SAP P2P, FI R3, and related financial modules.

Incident & Service ManagementAdvanced

Handling service incidents, maintaining SLAs, and tracking issues via ServiceNow and other tools.

Team Leadership & TrainingIntermediate

Training new SAP users and leading team organization during support and implementation phases.

Process & Problem Resolution

Experience

External SAP Consultant

Gentera

June 2024 - present

Consultant on the Gentera account day-to-day project to resolve problems due to service incidents, Create the functional and technical solutions presented by the company on banking and finance issues such as account reconstruction and analysis.

SAP Back Office Consultant

Coca Cola

Aug 2021 - Jun 2024

Leader and consultant of the day-to-day project of the Coca Cola account to solve problems due to service incidents regarding security issues, production, user and role management, validity of access and roles and problems with them for users from the USA and Brazil.

SAP Security Analyst

Inter-American Development Bank

October 2016 - November 2019

SAP Security analyst for end users in SAP P2P financial system - Finance, HR and Procurement modules., Incident manager, responsible for maintaining metrics (SLA)., Trainer of new additions in the SAP Support environment and end users., High analytical capacity in conflict resolution with SAP...