This is my profileContact via CazVidJorge
Customer Service & Advisory Specialist with diverse communication skills
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Bilingual CommunicationIntermediate
Utilized bilingual skills to assist customers and clients effectively in call center environments and advisory roles.
Customer ServiceIntermediate
Handled customer inquiries and provided support across multiple roles, ensuring satisfaction and effective communication.
Sales & AdvisoryIntermediate
Conducted commercial advising at retail and service companies, engaging with clients and supporting sales efforts.
Community ServiceIntermediate
Participated in social service activities within municipal government, gaining exposure to public sector operations.
Education
Professional
UNAD
Course
SENA
Course
SENA
Course
SENA
Course
CAMBRIDGE (Broadway- New York)
Languages
EnglishC1
FrenchA2
Summary
Experienced in bilingual customer support, sales advisory, and public service roles. Adept at communication, client engagement, and community support, with a strong foundation in diverse service environments.
Key Achievements
- Served as bilingual call center agent at DS SOLUTIONS SAS and HEXAGON BPO SOLUTIONS, handling customer inquiries in multiple languages.
- Provided commercial advisory services at Nico y Faby BOYS and Baguer S.A.S, contributing to customer engagement and sales support.
- Participated in social service at Alcaldía Municipal de Sopó, gaining experience in community assistance and public service.
Experience
Bilingual call center agent
DS SOLUTIONS SAS
June 2024 - February 2025
Bilingual call center agent
HEXAGON BPO SOLUTIONS
January 2023 - March 2024
Commercial Advisor
Nico y Faby BOYS
July - March 2022
Commercial Advisor
Baguer S.A.S
Julio - enero de 2020
Social Service
Alcaldía Municipal de Sopó
August - December 2018
Skills
Bilingual CommunicationCustomer ServiceSales & AdvisoryCommunity Service
Published on CazVid - May 17, 2026