This is my profileContact via CazVidCarlos
Customer Service Specialist with diverse language teaching and support experience
Contact
Cereté, Córdoba, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers across several organizations, handling inquiries and resolving issues.
English Language TeachingIntermediate
Delivered English lessons in different educational settings, focusing on communication and language skills development.
Multilingual CommunicationAdvanced
Utilized proficiency in Spanish and English to communicate effectively with diverse clients and students.
Cross-cultural InteractionIntermediate
Interacted with clients and students from varied backgrounds, adapting communication styles accordingly.
Education
BA
Universidad De Cordoba
Completed June 2020
Languages
SpanishNative
EnglishC1
Summary
Experienced in customer support and English teaching, skilled in multilingual communication in diverse environments.
Key Achievements
- Gained extensive experience providing customer service at multiple companies including Teleperformance, Center Source, and Majorel Group.
- Taught English as a second language across various institutions, enhancing communication skills and cultural understanding.
- Accumulated broad experience in client interaction and language instruction, demonstrating adaptability in different roles and settings.
Experience
CS representative
Teleperformance Colombia
January 25 2024 - December 4 2024
CS representative
Center Source Colombia
August 16 2022 - December 1 2023
CS representative
Majorel Group
March 4 2022 - June 18 2022
English teacher
Atlantic International BPO
February 1 2021 - February 28 2022
English teacher
Bilingüismo Por la Paz
March 2020 - June 2020
English teacher & CS representative
Institución Educativa Marceliano Polo
August 2019 - June 2020
Skills
Customer ServiceEnglish Language TeachingMultilingual CommunicationCross-cultural Interaction
Published on CazVid - Jul 3, 2025