Jorge - Customer Service & Technical Support Specialist with BPO experience

León, León, NicaraguaRemoteen

Gained experience in sales, customer service, technical support, and retention in the BPO industry.

Worked with companies such as Concentrics and Cycle, demonstrating role diversity.

Published on CazVidVideo interview availableOpen to remote

Summary

BPO industry professional with experience in technical support, customer service, sales, and retention, seeking remote opportunities.

Currently pursuing higher education in chemistry, indicating ongoing skill development.

Customer ServiceIntermediate

Provided support and assistance to customers in a BPO environment.

Technical SupportIntermediate

Handled technical issues and provided solutions in a support role.

Sales & RetentionIntermediate

Engaged in sales activities and customer retention strategies.

Communication SkillsIntermediate

Communicated effectively with clients and team members in a multilingual setting.