Experienced in sales, photography, and social media content creation with a focus on hospitality and media.
Handled sales operations and customer relations to drive revenue and satisfaction.
Captured high-quality images and produced audiovisual content for marketing and social media.
Strategized and managed content calendars for social media platforms to ensure consistent publishing.
Collaborated with teams and supported administrative and production tasks in multicultural environments.
Norwegian Cruise Line
Managed sales operations, driving revenue growth while delivering exceptional customer service and addressing client needs effectively., Resolved issues promptly, ensuring complete customer satisfaction., Supported marketing initiatives, enhancing product visibility., Assisted my manager with various administrative tasks and actively participated in virtual meetings with senior leadership in Miami, demonstrating a keen attention to detail and commitment to the company's objectives.
Norwegian Cruise Lines
Provided exceptional customer service through photography., Captured high-quality images, driving product sales and revenue., Collaborated with the photo team to ensure smooth operations.
Norwegian Cruise Lines
Content ideation and strategy for social media., Planning and management of the content calendar to ensure consistent posting.
Norwegian Cruise Lines
Developed content for TV and social media., Community Manager., Collaborated with production to ensure quality and timely content delivery.
Audiovisual Production Professional
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Utilized tools like Canva, Photoshop, CapCut, and Asana to enhance content creation and workflow management.
Alcaldía Municipal de Floridablanca