Experienced professional with a strong background in customer support, public relations, logistics, and sales. Skilled in managing campaigns, client relationships, and logistics operations to support business growth and enhance customer satisfaction.
Provided effective communication and proactive solutions in customer support roles across multiple companies.
Designed and executed PR campaigns, managed media relations, and monitored public perception for clients.
Coordinated shipments, analyzed logistics data, and validated operational information to ensure efficiency.
Supported sales activities, developed strategies, and executed customer loyalty initiatives across roles.
COMERPES S.A
Provided accurate information and resolved customer inquiries in a timely and professional manner., Managed company products and conducted post-sale follow-up to ensure customer satisfaction., Received and processed customer orders, requests, and complaints., Identified potential market...
Fundación Desarrollo Humano JCMV
Delivered customer service support and conducted client prospecting activities., Assisted in the creation and execution of commercial and promotional campaigns., Managed contract renewals and supported ongoing client relationships., Contributed to the development of commercial strategies aligned...
PGL Marketing y Mercadeo
Led client meetings to define and refine Public Relations strategies, ensuring alignment with target audiences and business objectives., Conducted market research and monitored advertising performance to identify audience needs, concerns, and expectations., Designed and executed Public Relations...
HIGH SCHOOL GRADUATE
COMMUNICATIONS PROFESSIONAL - NO DEGREE
AUDIOVISUAL COURSE
PROSPECTING POTENTIAL CLIENTS COURSE
HUBSPOT TOOL MANAGEMENT COURSE
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