Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Documentation Management.
Demonstrated experience with Critical Thinking.
Alo Group
Download, review, and organize patient medical records from multiple sources, ensuring accuracy and completeness., Extract and document diagnoses, identify missing information, and flag red alerts such as missed follow-ups or pending referrals., Contact patients to reschedule missed appointments and ensure continuity of care., Maintain HIPAA compliance and patient confidentiality in all communications and documentation., Utilize Microsoft 365, Ofax PDF, and electronic health record (EHR/EMR) systems to process and store data efficiently.
Solvo Global
Oversaw cargo routing and scheduling for international shipments, ensuring compliance with customs and transport regulations., Delivered bilingual customer support, resolving inquiries and ensuring client satisfaction through effective communication.
Sykes
Lean Solutions Group
Scheduled and tracked freight movements, liaising between drivers, shippers, and consignees to resolve transport issues., Handled high-volume customer interactions, managing accounts and resolving service-related concerns.
Bachelor of Science
Discover other professionals with similar experience
Demonstrated experience with Client Relations.
Teleperformance
