Demonstrated experience with Google Docs.
Demonstrated experience with Office.
Demonstrated experience with ASPEL (COI, NOI, SAE).
Demonstrated experience with SPSS Statistic.
MAXIMS LLC
Completion of Suspicious Activity Reports (SARs), Investigations related to suspicious activity, Investigations related to profile use, Integration into the Deny List, Issuance of authorized agent letters, Follow-up on IRS Title 31 audits, Termination of service letters, Requests for information for independent review
INTERMERCADO GBPLUS S.A. DE C.V. SOFOM ENR
Sending a list of discounts to be installed in the departments under my charge, Application of biweekly payments from the entities under my charge, Application of credit notes, Customer service of the entities under my charge, Attention and negotiation with clients regarding late payments, Application of payments in real, Validation and loading of credit notes pending to apply with collection and accounting, Portfolio analysis to request department changes, Portfolio analysis to identify active staff folios that have credits in a department other than payroll and their subsequent installation in payroll, Analysis and correction of the correct start period for special restructurings, refinancings, internal restructurings and debt purchases, Validation and reconciliation with the contact of the entities regarding payments, Breakdown report of payments to be made to the different funders, Validation of the correct settlement amount and credit note from sales databases for special restructurings, refinancings, internal restructurings and debt purchases, Proposals for additional documentation requests for entities where alleged 'Identity Thefts' have been reported, Detection of system errors or inconsistencies in the information as well as improvement proposals that must be made, Monthly collection information reports and/or documentation requested by my immediate boss or some other department.
Master's Degree
Bachelor’s degree
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Demonstrated experience with LINDO.
FINANCIERA INDEPENDENCIA S.A.B. DE C.V.
Strategic planning of the daily route to follow, Home collection of personal loans with a delay of 1 to 29 days, Negotiating with the debtor to ensure the current account is up to date, Refuting objections and clearing up doubts regarding the contracted product, Daily collection report for the day, Identifying those accounts that impact early default and reserves, Meeting the goal of 90% of accounts recovered from the total portfolio assigned for the month.
DIEZ INTERNATIONAL CAMIONES S.A. DE C.V.
Reception, handling, control, and release of units admitted to the workshop for maintenance, Preparation and control of unit warranties, Application of balances related to warranties paid by Navistar, Management in the granting of policies and concessions to customer units out of warranty, Dealing with customers, Preparation of repair estimates for units and invoicing thereof, Support in assigning technicians for unit repair, Support in supervising the work performed by technicians, Purchasing, warehouse inventory, and dealing with suppliers.