Dedicated customer service professional with bilingual English-Spanish skills and technical support experience. Proven ability to communicate effectively, resolve issues efficiently, and uphold high quality standards in a fast-paced environment.
Handled customer inquiries and technical issues, ensuring effective resolution and satisfaction.
Provided support and communication in English and Spanish, facilitating clear interactions.
Delivered technical support, troubleshooting client issues related to products and services.
Utilized Microsoft Office tools to document, report, and communicate support activities.
TELEPERFORMANCE PERÚ S.A.C
Provided customer support via chat and technical assistance to clients., Delivered service in English with a focus on clarity, empathy, and problem-solving., Worked on-site in company offices, adhering to quality and performance standards.
Physical Therapy and Rehabilitation
Faculty of Medicine – First Year (Incomplete)
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Applied Photoshop skills for basic graphic tasks related to support or documentation needs.
