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Jose

Customer Service Representative with 5+ years of experience in client support

Video resume

Introducing myself
A short video

Contact

Colombia, Huila Department, Colombia
Available on CazVid
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Competencies

Customer ServiceAdvanced

Provided support to customers via chat and phone, ensuring customer satisfaction.

Sales & Business ManagementIntermediate

Managed operations and sales at a stationery store, overseeing inventory and customer relations.

Microsoft Office SuiteIntermediate

Used Microsoft Word, Excel, and PowerPoint for various documentation and presentation tasks.

Education

Bachelor's Degree
Institute GERWILL
Completed 2011
Technician
S.E.N.A.
Completed 2011

Languages

SpanishNative
EnglishAdvanced

Summary

Customer service professional with over five years of experience specializing in chat support. Experienced in managing customer interactions and running a retail business. Eager to improve skills and contribute to team success.

Key Achievements

  • Gained extensive experience managing customer chats and calls
  • Owned and operated a stationery business, handling sales and inventory
  • Developed communication skills through diverse customer interactions

Experience

CUSTOMER SERVICE REPRESENTATIVE

FOUNDEVER COLOMBIA S.A
MAY 2022 - PRESENT

Currently, I am working as a customer service representative for chats., I have had experience to take calls and chats., My strength is chats.

SHOPKEEPER AND OWNER

PAPELERIA LA 14
OCTOBER 2021 - PRESENT

I run a stationary shop with my wife., We sell various school supplies.

Skills

Customer ServiceSales & Business ManagementMicrosoft Office Suite
Published on CazVid - Jul 3, 2025
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