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Customer Service and Sales Professional with Multi-Industry Experience
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Competencies
Provided active listening and quality service across client interactions in health, travel, and visa consultancy.
Utilized sales strategies to promote products, services, and appointments in various roles.
Maintained effective written and verbal communication with clients and teams to facilitate service delivery.
Managed customer and client data through CRM systems to support reservations and client follow-up.
Reviewed and processed visa applications and travel documents ensuring compliance and accuracy.
Education
Languages
Summary
Experienced in client communication, appointment scheduling, visa processes, and travel arrangements across health, travel, and immigration sectors.
Key Achievements
- Managed appointment scheduling and client communication at Aesthetemet Beauty and Wellness Clinic.
- Reviewed and corrected visa application documents, providing personalized guidance on immigration processes.
- Handled reservations and customer service for travel agency, ensuring tailored vacation planning.
Experience
Telemarketer Agent (remote)
Sales advisor for products and services related to medical and aesthetic treatments for new and existing clients, Appointment management and consultation schedule management, Communication and monitoring of treated patients to ensure effectiveness.
Visas Agent - Visa Agent (remote)
Advisor on visas and immigration processes to Australia, Management, review and correction of documents to apply for student visas, Work and Holiday, de facto visas., Travel medical insurance issuance, Personalized and quality attention., Visa application through the Immigration Australia web...
Appointment Setter - Appointment scheduler. (remote)
Telephone and written communication with potential clients in the state of Florida, USA through Bria Enterprises to offer services and manage reservations., Document processing, customer management and internal communications between departments through CRM.
Travel agent.
Advice on vacation plans and experiences in national and international destinations., Management of reservations in accommodation packages, air, sea and land tickets for the mobilization of passengers, which adjust to the needs of tourists., Management of documents, schedules and service logistics,...