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José Daniel Cerdas Miranda's avatar
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José Daniel Cerdas Miranda

San José, San José, Costa Rica

Master Data Analyst with 10+ years of experience in data and financial management

  • Led global master data analysis for vendor, customer, and intercompany domains at Lonza
  • Supervised teams of up to 10 associates in AP and financial operations at Fiserv and British American Tobacco
  • Managed and coordinated quality assurance processes in call center environment and platform administration
Data Analysis
Advanced
Applied data analysis skills in maintaining and analyzing master data for global regions.
Team Leadership
Intermediate
Supervised and coordinated workloads for teams of up to 10 associates in finance and AP departments.
Financial Operations
Advanced
Managed accounts payable processes, invoice handling, and process improvements using SAP and other systems.
Quality Assurance
Intermediate
Participated in quality assurance initiatives for call center operations and platform supervision.
Process Coordination
Advanced
Coordinated workflows, priorities, and projects across multiple roles and departments.
See Full Skillset on CazVid
May 2021 - Up to date
Master Data Analyst
Lonza
Global Master Data Analyst for America and Europe region, Full analysis for vendor domain, customer, intercompany
Mar 2019 - Jul 2020
Quality Assurance Representative
Teleperformance
Call center agent quality assurance process for Viasat customer, Coordination with US corporate office for quality parameters
May 2016 - Feb 2018
Entrepreneurship
Uber
Business Administrator for platform, Coordinated weekly payments and general supervision related to the specific job task
June 2015 - Oct 2015
AP Team Lead-Financial
British American Tobacco
Supervised 7 associates (4 Tier I, 2 Tier II, 1 Senior), Coordinated daily workload and assigned priorities and projects, Completed and reviewed daily productivity, Managed vacation planning, monthly meetings, 1:1 sessions, interviews, and annual GPS
July 2010 - December 2014
AP Team Lead-Financial
Fiserv
Supervised 10 associates (6 Tier I, 3 Tier II, 1 Senior), Coordinated daily workload and assigned priorities and projects, Completed and reviewed daily productivity, Managed vacation planning, monthly meetings, 1:1 sessions, interviews, and annual GPS, Provided monthly results to management for review and approval
July 2008 - July 2010
AP Analyst
Kimberly Clark
Served as analyst accounts payable, Received bills/invoices and income through SAP (NON PO and PO invoice) system, Resolved issues related to coding or PO that prevented posting invoices in SAP, Interacted with providers/internal or external customers to resolve pending cases
Jan 2007 - July 2008
Customer service representative
Latam Health Solution
Answered inquiries and resolved cases for companies associated with health plans
View Complete Work History
🎓
U. Castro Carazo
Bachelor
Completed July 2019
🎓
UCR
Diploma
Completed Jan 2015
🎓
COLEGIO ING. CARLOS PASCUA ZÚÑIGA
High School Diploma
Completed May 2009
🎓
INA
Technical college
Completed June 2008 - December 2008
🎓
U. Nacional
Windows XP Computer Packages
Completed May 2007
🎓
U. Latina
Advanced Technical English
Completed Jan 2014
See Education & Certifications
✨

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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