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Master Data Analyst with 10+ years of experience in data and financial management
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Competencies
Applied data analysis skills in maintaining and analyzing master data for global regions.
Supervised and coordinated workloads for teams of up to 10 associates in finance and AP departments.
Managed accounts payable processes, invoice handling, and process improvements using SAP and other systems.
Participated in quality assurance initiatives for call center operations and platform supervision.
Coordinated workflows, priorities, and projects across multiple roles and departments.
Education
Summary
Experienced in master data analysis, team supervision, and financial processing across global organizations.
Key Achievements
- Led global master data analysis for vendor, customer, and intercompany domains at Lonza
- Supervised teams of up to 10 associates in AP and financial operations at Fiserv and British American Tobacco
- Managed and coordinated quality assurance processes in call center environment and platform administration
Experience
Master Data Analyst
Global Master Data Analyst for America and Europe region, Full analysis for vendor domain, customer, intercompany
Quality Assurance Representative
Call center agent quality assurance process for Viasat customer, Coordination with US corporate office for quality parameters
Entrepreneurship
Business Administrator for platform, Coordinated weekly payments and general supervision related to the specific job task
AP Team Lead-Financial
Supervised 7 associates (4 Tier I, 2 Tier II, 1 Senior), Coordinated daily workload and assigned priorities and projects, Completed and reviewed daily productivity, Managed vacation planning, monthly meetings, 1:1 sessions, interviews, and annual GPS
AP Team Lead-Financial
Supervised 10 associates (6 Tier I, 3 Tier II, 1 Senior), Coordinated daily workload and assigned priorities and projects, Completed and reviewed daily productivity, Managed vacation planning, monthly meetings, 1:1 sessions, interviews, and annual GPS, Provided monthly results to management for review and approval
AP Analyst
Served as analyst accounts payable, Received bills/invoices and income through SAP (NON PO and PO invoice) system, Resolved issues related to coding or PO that prevented posting invoices in SAP, Interacted with providers/internal or external customers to resolve pending cases
Customer service representative
Answered inquiries and resolved cases for companies associated with health plans